Resolving disagreements with education settings or other services
Sometimes problems can arise from a misunderstanding which can easily be clarified by talking to the right person. Many disagreements can be sorted out by ...
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August 31, 2023
Sometimes problems can arise from a misunderstanding which can easily be clarified by talking to the right person. Many disagreements can be sorted out by ...
Read MoreAugust 26, 2023
Before arranging a meeting directly with the person or organisation it may be useful for you to make some notes about: The main issue/s What ...
Read MoreAugust 26, 2023
Many parents find it daunting even going to an informal meeting. Here are some ideas that may help. Remember that at this point the priority ...
Read MoreAugust 26, 2023
It is important to keep a written record of all contacts with the school, the local authority or health, particularly if you may be moving ...
Read MoreAugust 31, 2023
If you can’t reach agreement, you may wish to proceed to make a formal complaint following the individual educational setting complaints policy and procedures. All ...
Read MoreAugust 31, 2023
Local authorities have procedures to deal with complaints from children and young people, or from people complaining on their behalf, such as parents and guardians. ...
Read MoreAugust 31, 2023
If you want to complain about an NHS service such as a hospital, GP or dentist, ask the service for a copy of their complaint's ...
Read MoreAugust 31, 2023
Disagreement resolution is a voluntary process that can only take place if all parties agree. It is available to parents of all children and young people ...
Read MoreAugust 31, 2023
Mediation is similar to, but slightly different from, disagreement resolution. It is where an independent mediator, separate from the council, tries to help parties to ...
Read MoreOctober 27, 2023
You can make appeal to the SEND tribunal about particular decisions we make. For more information about: who can appeal when you can appeal what ...
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