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Support for families

NHS Perinatal and Infant Mental Health

 Support for unpaid Carers at your GP surgery (Carer Support Worker)

The information below provides more information about what Carers Support Workers do and the contact list for Carers Support Workers and other support for Carers in Torbay.

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General Support Links

Here you will find various links to projects around your area

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Listening to your child’s voice after separation  

There is a lot happening after separating from your partner. It can often be a time of high emotion and high conflict.  

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action for children

Parent advice, information and one to one support from Parent Talk

Down-to-earth parenting advice you can trust. We’re on hand to support parents, when you need us. Browse our articles on the most common parenting questions from our experts. Or talk one-to-one with a qualified parenting coach about anything that’s worrying you. It’s all free, and no topic is too big, small, or embarrassing.

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Sibs exists to support people who grow up with or have grown up with a disabled brother or sister. It is the only UK charity representing the needs of over half a million young siblings and over one and a half million adult siblings.

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Signposting & Advice

In this section you will find a wide range of services available

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Strengthening Parents Programme

Free support for military parents.

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Solihull online courses

These award winning courses are for you, as a parent (although grandparents like these courses too!). No-one gave you a manual about how to enjoy being a parent or how to be the best parent you can be. But there are a few things that can really make a difference. These courses are all about you and your child. To find out more about the courses, like to in our place. They are free to anyone living in Torbay, Devon, Plymouth and Cornwall. Just enter the access code TAMAR

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Understanding your child

The Solihull Approach Parenting Group emphasises the need for emotional containment and the presence of a reciprocal relationship. This enables parents to think, within the group and at home, about sensitive and effective approaches to behaviour management. It also empowers parents, to build on their existing skills and develop a way of thinking to solve difficulties in the future.This is an 11 week course and can be accessed via a referral from a professionals such as your health visitor or you can self refer.Call us on 01803 210200 or email familyhub@torbay.gov.uk To self referral click here

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Answers of action for Children

Family Support for those with a child under five years

A one to one support service that responds to the individual needs of the family; the child is at the centre of all activities/interventions.

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Home-Start offers a range of parent support services, including relationship support programmes and perinatal mental health groups, but their primary service is peer mentoring, befriending volunteers. A volunteer with parenting experience offers support to parents either in the home or via text, phone or video chat. The volunteer offers tailor-made, one-to-one regular support – usually on a weekly basis. Telephone: 07307 873163 Website: https://www.home-start.org.uk/home-start-south-west-devon Facebook: @HomeStartSouthandWestDevon Email: homestart.shpt@gmail.com

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NHS Perinatal and Infant Mental Health

Torbay Carers Service SEND Local Offer

Lots of people care or support their relatives or friends. They may help with shopping or meals, attending appointments with them, or just making sure that they are alright. They may not see themselves as a carer or know about the support available to them.

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What's Your Problem

What’s Your Problem are a non-profit organisation that offers friendly, confidential help and support to ensure that all people have equal and fair access to justice and support. Their team is available Monday-Friday, from 9.00am-3.00pm, and can offer support to access justice and legal advice for family matters such as divorce and child arrangements, and welfare rights advice for housing support and benefit entitlement. Telephone: 01803 524044 Website: https://www.whatsyourproblem.org.uk/ Facebook: @whatsyourproblemtorbay Email: info@whatsyourproblem.org.uk

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0 to 19 Torbay for you logo

Parenting programmes

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Relate logo

Counselling - Relate

Relate offer relationship counselling and support for everyone.

the horizon plan

The Horizon Plan

Learn how YOU can support your self-harming child’s healing

Family Group Conference

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Culture reframe parents programme

Culture Reframed Parent Programme

Culture Reframed understands how daunting it can be to raise kids in a culture where they are bombarded with sexual images, including porn. That’s why they have created a Parents Program — a complete, best-practice toolkit — that will give you the skills and knowledge you need to raise porn-resilient kids.

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Early Help

Early Help SEND Local Offer

Our Early Help Service is available to children and their families and is made up of two types of services that combine in different ways to form Torbay’s Early Help offer.

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Supporting families


Supporting Families Quarterly Network Meetings

The Supporting Families Network meetings are held quarterly in the Paignton area of Torbay. Our meetings are completely cost free and follow a simple format. Our meetings are well attended by our multi agency partners and the community voluntary sector.

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Supporting families nomination form

The Nomination form is intended to be used by all Partners when offering Universal support to families at Level 2, and where it is felt that the family may reach the criteria for inclusion within the Supporting (Troubled) Families programme. Not all families are ‘open’ or known to Children’s Services however, many families in Torbay are in receipt of support from a service or services and could still be eligible.

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Financial help

Illegal money lenders

Illegal money lenders or loan sharks as they are more commonly known are criminals and they will lend money to almost anyone at extortionately high interest rates (100% a week is the norm) and will use a variety of tactics such as intimidation, harassment, threats and violence to ensure that the borrower continues to pay with no end date to the loan.

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Monthly Housing and Cost Of Living Surgeries

Need advice with benefits, housing or finances?

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Riveria storehpuse babybank home store

Riviera Life Baby Bank

Working in partnership with local agencies to help with the practical needs of families and babies within Torbay. We provide baby clothes, food, toiletries, toys and some pieces of equipment through a referral process for babies and children up to three years old!

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Talk Learn Do

Teaching your children about money from a young age helps them develop the skills they'll need as adults. We can show you how to talk to 3- to 11-year-olds about money. This doesn’t need to be complicated – children can learn about money from being involved in everyday activities.

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Torbay Community Helpline

The Torbay Community Helpline is a one-stop-shop for access to advice, information and referral to a whole range of support in the community and beyond.

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Free milk, fruit and vegetables (Healthy Start)

If you’re more than 10 weeks pregnant or have a child under four, you may be entitled to get help to buy healthy food and milk.

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Torbay Food Alliance

Torbay Food Alliance is a partnership of local community organisations, working together to support people who are struggling to afford food. Find out where you can get support.

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Social supermarket

A social supermarket (sometimes known as an Affordable Food Club) is a kind of shop which provides people with food and essentials at a large discount.

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Advising Torbay

Advising Torbay is a collaboration between organisations working together to support Benefits advice in Torbay. Each partner already delivers some form of Information, Advice and Guidance in their areas. We came together to support sustainability across all our organisations and to develop some new features to Advising Torbay to support our local communities.

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citizens advice torbay

Citizens Advice Torbay

Citizens Advice Torbay provides a free, impartial and confidential service to everyone.

Christians against poverty

Christians Against Poverty

CAP can help if you are struggling with debt or unemployment, need some help breaking free from habits or learning new life skills.

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Support in pregnancy

You are entitled to a ‘Sure Start Maternity Grant’ of £500 from the Department of Work and Pensions if you are on benefits to buy essentials for when your first baby is born. You can talk to your Personal Advisor and midwife about these grants and other support that might be available to you.You will be able to get free NHS dental care in the UK while you’re pregnant and for a year after the baby is born.In England, you’re entitled to free prescriptions while you’re pregnant and for a year after the baby is born.

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Household Support Fund

This scheme aims to support households in the most need, particularly families with children and pensioners who would otherwise struggle with energy bills and food.

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Domestic abuse

are you ok

Are you ok?

If your partner or someone in your family is hurting your mind or your body that’s not OK. Support is available.

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Sanctuary supported living

Torbay Domestic Abuse Service(TDAS)

Practical, non-judgemental support, advice and protection for all victims of domestic abuse.

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SomeOne Cares

SomeOne Cares offers a free counselling service for survivors and supporters of abuse, specialising in childhood sexual abuse, rape and sexual assault. Telephone: 0191 257 8094 Website: https://someonecares.org.uk/ Facebook: @someonecares.org Email: enquiries@someonecares.org.uk

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Refuge (National)

Refuge work to support women and children experiencing domestic abuse. They offer a freephone 24-hour domestic abuse helpline. Telephone: 0808 2000 247 Websites: https://www.refuge.org.uk/ and https://www.nationaldahelpline.org.uk/ Facebook: @RefugeCharity Email: helpline@refuge.org.uk

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Emotional health & wellbeing

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Postnatal depression

Postnatal depression affects more than 1 in every 10 women within a year of giving birth. It can also affect fathers and partners.

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Talkworks logo


Is the way that you are feeling affecting your daily life? Are you struggling to cope, feeling low, anxious or overwhelmed by your thoughts and feelings? Are you living with a health condition that is making you feel tired, frustrated and worried? You are not alone and we can help.

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Still birth

Advice and support for parents if their baby dies before they’re born.

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Support for babies born premature or sick

Support from the charity Bliss for parents and families of premature or sick babies.

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Sands works to support anyone affected by the death of a baby; improve the care bereaved parents receive; and create a world where fewer babies die.

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birth trauma association

Birth Trauma Association

The BTA is a charity that supports women who suffer birth trauma – a shorthand term for post-traumatic stress disorder (PTSD) after birth. Their website also includes an information and support page dedicated to dads and partner, both as supporters of mums and as having experienced birth trauma in their own right. Telephone: 01264 860380 (Mon-Fri, 10.00am-5.30pm) Website: https://www.birthtraumaassociation.org.uk/ and https://www.birthtraumaassociation.org.uk/for-parents/fathers-partners-page Facebook: @TheBTA Email: support@birthtraumaassociation.org.uk or enquiries@birthtraumaassociation.org.uk

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The Hub of Hope

“The Hub of Hope is the UK’s leading mental health support database, providing individuals with the ability to search for mental health support that is local to them. This includes: local, national, peer, community, charity, private and NHS mental health support and services. Website: https://hubofhope.co.uk/

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Mind logo


Mind provide advice and support to empower anyone experiencing a mental health problem. Their website contains useful information on a range of mental health problems, including postnatal and antenatal depression, perinatal mental health problems, postpartum psychosis, and postnatal depression and perinatal mental health problems experienced by dads and partners, as well as drugs, treatments and tips for everyday living. Mind also offer a range of online support services, as well as local groups. Bromley, Lewisham and Greenwich Mind have also published a downloadable leaflet, setting out advice on “Better mental health for new dads, partners and non-birthing parents”.For more information on the services offered at Devon Mind, please visit their website or Facebook page. Telephone: 01752 512280 Website: https://www.devonmind.com/ Facebook: @MindDevon Email: hello@devonmind.comTelephone: 0300 123 3393 (Mind Infoline – Mon-Fri, 9.00am-6.00pm, not including Bank Holidays) Website: https://www.mind.org.uk/ Facebook: @mindforbettermentalhealth Email: contact@mind.org.uk

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PND Awareness and Support logo


The PANDAS Foundation (Pre And Post Natal Depression Advice and Support) offers free support and advice to any parent who is struggling with their mental health. It also provides support for their families.There is a specific Facebook page for dads, including a link to a closed Facebook support group. To find your local PANDAS group, click on this link: https://pandasfoundation.org.uk/how-we-can-support-you/support-groups/.Telephone: Helpline: 0808 1961 776 (11.00am-10.00pm daily) Website: www.pandasfoundation.org.uk Facebook: @PANDASFoundation and @pandasdads Email: info@pandasfoundation.org.uk

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Tommy's logo

Tommy's (National)

Tommy’s is the largest charity funding research into the causes of miscarriage, stillbirth and premature birth. They also provide information for parents-to-be to help them to have a healthy pregnancy and baby, as well as advice on mental wellbeing. As part of their ‘Pregnancy Hub’, they have specific pages of information and advice for dads and partners. Telephone: 0800 0147 800 Website: https://www.tommys.org/ and https://www.tommys.org/pregnancy-information/dads-and-partners Facebook: @Tommys Email: mailbox@tommys.org

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Sapper Support

The Sapper Support Helpline is staffed by veterans 24/7 to help those suffering from PTSD, anxiety, depression, bi-polar or PTS. Telephone: 0800 040 7873 / 0800 040 7783 – or text 07860 018733

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The Mooring @ Torquay

Are you feeling distressed, frightened, overwhelmed, or that things are too much for you? Don’t know where to turn to get mental health support? Are your usual sources of support closed for the night? The Moorings @ Devon offers out-of-hours mental health support to anyone aged 16+ in the Devon area, from three locations in Barnstaple, Exeter, and Torquay: TorquayAddress: Torbay Business Centre, Lymington Road, Torquay TQ1 4BD,Open 6pm-midnight every day (including weekends and bank holidays).Contact to book: 07483 991 848 or Email: devontorquay.mhm@nhs.netWebsite: https://www.mhm.org.uk/the-moorings-devon

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Smoking, alcohol & drugs

drinkaware uk


Independent alcohol advice, information and tools to help people make better choices about their drinking.

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Alcoholics Anonymous (National)

AA provide support groups and online forums for individuals struggling with alcoholism. Telephone: 0800 9177 650 Website: https://www.alcoholics-anonymous.org.uk/ Email: help@aamail.org

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NHS.uk – Alcohol

Find out what impact your drinking can have on your health.

Better health let's do this

NHS.uk - Smoking

Free, proven support to help you quit!

drinkaware uk

Drug or alcohol related problems

EDP Drug and Alcohol Services is the registered charity that delivers the Together Drug and Alcohol Service across the whole of Devon. They offer all sorts of programmes and activities to support recovery both for the individual and for their family, together with prescribing options and a needle exchange. To find details of your nearest service, please visit their website. Telephone: 08002 335444 Website: http://www.edp.org.uk/together/ Facebook: @EDPDrugandAlcoholServices Email: info@together-devon.org.uk

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How to talk to your child about alcohol

How to talk to children and teens about alcohol and make sure they know the risks.

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Passive smoking dangers

Second hand smoke is dangerous, especially for children. Find out how to protect against second hand smoke.

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Torbay Recovery Initiatives

Torbay Recovery Initiatives – part of the Torbay and South Devon NHS Foundation Trust – provides help, support, advice and treatment for those with problematic drug and/or alcohol use and anyone affected by drugs and alcohol misuse. For more information on the services provided, including how to refer, please visit their website. Address: Walnut Lodge, Walnut Road, Chelston, Torquay TQ2 6HP Telephone: 01803 604330 Website: https://www.torbayandsouthdevon.nhs.uk/services/drug-and-alcohol-service/ Facebook: @TorbayDrugAlcoholService

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Jobs, employment and training

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Job Centre Plus Torquay

Advice and information on a range of employment and training issues for people of working age

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Eat That Frog

We enable people to identify and overcome their barriers to live a more fulfilled life.

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I can do that!

A 1:1 mentoring service offering support with life skills that involve numeracy, such as budgeting, hobbies, work income etc.

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Find an NHS services

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Find an NHS services

Use your postcode in the service finder to locate your nearest healthcare services.

Fathers / Father figures

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DaddiLife – A parenting website for dads which includes advice, tips and help on family, health, lifestyle and much more.

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DigiDAD is an online e-learning platform full of father friendly content for young dads and the professionals who work with them. Co-created by North East Young Dads and Lads, young fathers and professionals, the 0-6 months parenting section features engaging bite-size cartoons which can be used as a course:

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Dads matter

Dads Matter UK provides support for dads worried about or suffering from depression, anxiety and post-traumatic stress disorder (PTSD). Website: www.dadsmatteruk.orgFacebook: @dadsmatteruk

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Andy man club logo

Andy's Man Club

Andy’s Man Club is a men’s suicide prevention charity, offering free-to-attend peer-to-peer support groups across the UK and online. The Club want to end the stigma surrounding men’s mental health and to support men through the power of conversation. Website: https://andysmanclub.co.uk/ Facebook: @andysmanclub Email: info@andysmanclub.co.uk

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CALM logo


The Campaign Against Living Miserably (CALM) is leading a movement for men against mental health issues and male suicide. Their helpline is for men in the UK who are down or who have hit a wall, for any reason, and who need to talk or find information and support. Telephone: 0800 585858 (Mon-Fri from 1.00 pm-11.00 pm) Website: www.thecalmzone.net (with webchat from 5.00 pm-12.00 am) Facebook: @theCALMzone

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Heads up logo

Head's Up

HeadsUp is an online campaign to help men get happy and stay happy. It has been set up to help men identify and deal with issues that tend to crop up in life from time to time. The website also offers help to friends and family of a man they might be able to support. Website: www.thisisheads-up.uk

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Fatherhood Institute

The UK’s fatherhood think-and-do tank

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PANDAS Dads’ Online Support Call

PANDAS now also host online Zoom support groups for dads. If you are a dad and are feeling the strain of parenting, or simply want to connect with other dads, then this is the group for you. The calls take place between 8.00pm-10.00pm every other Monday. The calls are drop-in, so feel free to join and leave the call when it suits you within that timeframe. The group will be hosted by PANDAS’ amazing, fully-trained, dad-volunteers, and you will be able to chat to other dads who may be experiencing a similar journey to you. You will also be able to offer support to other dads. PANDAS hope that this group will be a chance to reduce isolation and get more support. For further details on dates and to sign up, please visit the EventBrite link. Website: https://pandasfoundation.org.uk/how-we-can-support-you/online-support-groups/

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Grassroots Suicide prevention

Stay Alive App

Essential suicide prevention for everyday life, the Stay Alive app is an award-winning suicide prevention resource and is free to download onto an Android phone or iPhone. Website: www.prevent-suicide.org.uk

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The Lullaby Trust

The Lullaby Trust raises awareness of sudden infant death syndrome (SIDS), provides expert advice on safer sleep for babies and offers emotional support for bereaved families. Their website also includes a specific page setting out safer sleep advice for dads. Telephone: 0808 802 6869 (information line) or 0808 802 6868 (bereavement support) Website: https://www.lullabytrust.org.uk/ and https://www.lullabytrust.org.uk/safer-sleep-advice/dads-zone/ Facebook: @LullabyTrust Email: info@lullabytrust.org.uk or support@lullabytrust.org.uk

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Dad info because dads matter

Dad.Info (National)

Dad.Info was established in 2008 as a new generation men’s lifestyle channel and the leading voice for dads, and is now Europe’s largest advice and support website for fathers. The team at Dad.Info want to celebrate the changing role of dads with engaging, helpful, practical, entertaining resources and content for every stage of the journey. It is home to the largest connected community of active, involved dads through its interactive forum, providing great peer-to-peer support and advice for what can be one of the most challenging, yet rewarding, life experiences. Website: https://www.dad.info/ Facebook: @dadinfopage

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Dadnatal (National)

The Dadnatal website provides guidance, support and connection for dads from pregnancy through to having school-aged children. Website: https://www.dadnatal.com/

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Dads in Mind (National)

Dads in Mind is a dad-specific support service run by Bluebell Care. The team have been supporting dads for over a decade through all aspects of perinatal mental ill health, including depression or anxiety, birth-related trauma, supporting their partner’s ill-health, or struggling to adapt to life with a baby. Their service includes one-to-one support over the phone, via text or online, as well as opportunities to meet face-to-face for those living close to their Bristol base. Telephone: 0117 922 0746 Website: https://bluebellcare.org/our-services/dads-in-mind Facebook: @Bluebellsupportingfamilies Email: hello@bluebellcare.org

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Dadsnet (National)

Dadsnet offers advice, support and knowledge on practical parenting and fatherhood through a community of dads. Their website includes a useful ‘New Dad Survival Guide’. Website: https://www.thedadsnet.com/ Facebook: @TheDadsnet

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Families Need Fathers (FNF) (National/Local)

FNF is a leading UK charity that supports dads, mums and grandparents to have personal contact and meaningful relationships with their children, following parental separation. Telephone: 0300 030 0363 Website: https://fnf.org.uk/ Facebook: @familiesneedfathersuk Email: admin@fnf.org.ukFNF Exeter Telephone: 01392 682699 Website: https://fnf.org.uk/exeter and http://www.exeter.fnf.org.uk/ Email: exeter.meetings@fnf.org.uk

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Single/Separated Parents

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Dads House

Dads House aims to support dads to ensure that children remain the priority after divorce, separation or bereavement. Telephone: 07765 183504 Website: https://www.dadshouse.org.uk/ Facebook: @dadshouseuk Email: info@dadshouse.org.uk

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Gingerbread logo


Gingerbread supports single parents to live secure, happy and fulfilling lives. The organisation: • provides information to help single parents support themselves and their family • runs programmes to equip single parents with the skills and opportunities to gain employment • campaigns and influences policy to reduce stigma against single parents and to make services more accessible to all families, whatever their shape or size. Their website contains lots of information regarding finance and co-parenting, and they also have a helpline. Telephone: 0808 802 0925 (helpline) Website: https://www.gingerbread.org.uk/ Facebook: @gingerbread Email: groups@gingerbread.org.uk

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Single Parents Camping UK (National)

This organisation offers affordable camping holidays for single parents and their children. Website: https://singlewithkids.co.uk/single-parents/camping-uk/ Email: events@singlewithkids.co.uk

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