Children, young people and families told us that they wanted to see how their feedback was being used and what difference it was making.

They wanted to know that their voices weren’t just being heard, but that they were helping to shape real change.

That’s why we’re launching Your Voice in Action.

Your Voice in Action is a new way of sharing how feedback from children, young people and families is influencing SEND improvements across Torbay and helping to shape the actions services and organisations are taking.

Through regular updates, we’ll share how:

• We listened – what we’ve heard from children, young people and families
• We’re working on it – actions that are currently underway
• We’re exploring – ideas and developments we’re looking into
• We considered – how feedback has informed decisions, including when we aren’t able to do exactly what was suggested
• We made a change – improvements that have happened as a result

These updates will make it easier to see how the views, experiences and ideas of children, young people and families are influencing SEND improvements across Torbay.

Each update will also identify which SEND Pledge principle is being demonstrated, helping to show how the pledge is being put into action and what this looks like in practice for children, young people and families.

You’ll see these Your Voice in Action updates in lots of places, including these Local Offer webpages, across social media channels and in our SEND newsletter.

Read more about the SEND Pledge