Torbay Community Helpline connects people with advice, practical help and community services. Support includes financial advice, food support, mental health support and befriending. People can also contact the helpline to offer help or refer someone who needs support.

Details

Torbay Community Helpline helps people find support when they do not know which service to contact.

The helpline works with voluntary, community and public services across Torbay. Its team connects people with suitable support.

Support may include:

• befriending and help with isolation
• financial advice
• food bank referrals
• help after leaving hospital
• mental health support
• practical help at home
• support to maintain independence
• referrals to local community services

The helpline also works with Adult Social Care and Torbay Hospital. This includes connecting people with community support following a hospital stay.

People can contact the helpline for themselves or refer someone else who needs help. They can also contact the team if they want to volunteer.

Age

People of all ages living in Torbay.

Parents, carers, relatives and professionals can also contact the helpline about someone who needs support.

Eligibility

The helpline supports people living in Torbay.

People do not need to know which organisation or service they need before contacting the team.

How to access

Call the helpline or complete the form on their website.

People can contact the helpline for themselves or refer someone who needs support.

Opening hours

The main phone line is open:

• Monday to Friday, 10am to 1pm and 3pm to 6pm
• weekends, closed
• most bank holidays, closed

Opening hours may change during Christmas and New Year.

Areas covered

Torbay.

Contact

Phone: 01803 446022
Website: Torbay Community Helpline
Facebook: @torbaycommunityhelpline

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