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Last Updated - October 7, 2026

National Autistic Society

The National Autistic Society provides advice and guidance about autism and challenges autistic people and their families may face.

Its online information covers topics including:

  • autism
  • diagnosis
  • communication
  • mental health
  • education
  • sensory differences
  • loneliness
  • benefits and money

The charity also provides several ways to find information and support.

Information and guidance enquiries

Autistic people, their families and supporters living in the UK can submit an online enquiry.

Trained advisers provide information, guidance on next steps and signposting to relevant services or resources.

Online community

The online community is available 24 hours a day. Autistic people and their families can connect with others, ask questions and share experiences.

Parent to Parent Emotional Support Service

Parents and carers can request emotional support about their autistic child or adult child.

Trained parent volunteers provide a safe space to talk about feelings and experiences. The service provides emotional support rather than advice or guidance.

Autism Services Directory

The directory helps people find local and UK-wide organisations and services for autistic people and their families.

Local and online branches

Volunteer-led branches provide support, information and social activities for autistic children, adults and their families.

There are also online branches for people with shared interests, identities or experiences.

Age

Children and adults

Eligibility

The information and guidance enquiry service is for autistic people, their families and supporters who live in the UK.

The Parent to Parent Emotional Support Service is for parents and carers seeking emotional support about an autistic child or adult child.

How to access

Visit the National Autistic Society website to access advice and guidance, search the Autism Services Directory or join the online community.

If you cannot find the information you need, you can submit an information and guidance enquiry online. The service aims to respond within 10 calendar days.

Parents and carers can also request a call from the Parent to Parent Emotional Support Service using an online form.

Opening hours and times

The online community is available 24 hours a day.

Contact

Website: https://www.autism.org.uk/

Information and guidance:
https://www.autism.org.uk/advice-and-guidance/contact-us

Help and support:
https://www.autism.org.uk/advice-and-guidance/help-and-support

The National Autistic Society does not provide a crisis or emergency service. People who need urgent help should use the emergency and urgent support services listed on its website.

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