Set out a clear plan and expectations from the start
Encourage ownership and equal power to influence and have an equal voice for all in shaping ideas and action
Be accountable and do what is promised
Communicate and listen
We will:
Listen with care
Respond with sensitivity, being open and transparent
Share information in ways that includes and is understood by all
Actively seek feedback and act upon
Value and include
We will:
Recognise and value the differences in every individual and family
Base our plans and proposals on lived expertise
Treat everyone with respect and consistently address barriers for inclusion
Partners may be silent but must still be valued
Trust
We will:
Create and protect safe spaces so children and young people can share their views and ideas
Ensure everybody has the opportunity to express their views and be heard
Ensure everyone’s contribution is equally valued
How we developed the charter
When we developed this charter, people in Torbay told us what matters most to them. We also used the Four Cornerstones of Co-production to help shape our approach.
This charter supports our commitment to the Torbay SEND Strategy. It sets out how we will work together to help every child and young person achieve the best possible outcomes, now and in the future.
Co-production is an ongoing journey. Everyone has a role in helping us shape, deliver and embed it in the way we work.
Building trust is our first step. We will do what we say we will do.
We will respect people’s privacy, confidentiality and right to make their own choices when taking part in co-production.