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What co-production looks like in Torbay

Diagram illustrating our coproduction charter. Four circles with titles of each commitment, replicating the text that follows.

Our 4 charter commitments

Care and ownership

We will:

  • Set out a clear plan and expectations from the start
  • Encourage ownership and equal power to influence and have an equal voice for all in shaping ideas and action
  • Be accountable and do what is promised

Communicate and listen

We will:

  • Listen with care
  • Respond with sensitivity, being open and transparent
  • Share information in ways that includes and is understood by all
  • Actively seek feedback and act upon

Value and include

We will:

  • Recognise and value the differences in every individual and family
  • Base our plans and proposals on lived expertise
  • Treat everyone with respect and consistently address barriers for inclusion
  • Partners may be silent but must still be valued

Trust

We will:

  • Create and protect safe spaces so children and young people can share their views and ideas
  • Ensure everybody has the opportunity to express their views and be heard
  • Ensure everyone’s contribution is equally valued

How we developed the charter

When we developed this charter, people in Torbay told us what matters most to them. We also used the Four Cornerstones of Co-production to help shape our approach.

This charter supports our commitment to the Torbay SEND Strategy. It sets out how we will work together to help every child and young person achieve the best possible outcomes, now and in the future.

Co-production is an ongoing journey. Everyone has a role in helping us shape, deliver and embed it in the way we work.

Building trust is our first step. We will do what we say we will do.

We will respect people’s privacy, confidentiality and right to make their own choices when taking part in co-production.


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