Our Vision, Pledge, Co-production Charter, Participation Survey and more - Family Hub

February 14, 2025

SEND 2023 Participation Survey – Easy read

We produced two surveys in 2023 to ask people what they thought of Torbay’s SEND services. The surveys were available during June and July – ...

September 2, 2025

Developing our pledge

We asked children, young people, families and carers to provide feedback on how our current systems and responses make you feel. We heard that how ...

September 2, 2025

Pledge 3 – Be thoughtful

You said: “We want people to understand our needs and know how to help” Our pledge to you We will treat you as the expert, ...

February 14, 2025

Joint area SEND inspection report

In November 2021, a team of inspectors from Ofsted and the Care Quality Commission (CQC) spent five days in Torbay. They talked to children and ...

September 2, 2025

Pledge 4 – Be fair

You said: “We want people to be fair and not always think we are in the wrong” Our pledge to you We will treat you ...

September 2, 2025

Pledge 5 – Be kind

You said: “We want people to be kind and listen to our views so that we can be supported in the best way” Our pledge ...

September 2, 2025

Pledge 6 – Be friendly

You said: “We want the adults that work with us to show interest and be able to offer help” Our pledge to you We will ...

February 14, 2025

Torbay SEND Strategy – 2023

Torbay’s Joint Health and Wellbeing Strategy sets out a vision ‘to create a healthy, happy Torbaywhere individuals and communities can thrive’. Children and young people ...

July 10, 2026

Priority Impact Plan

The Priority Impact Plan outlines a strategic, co-produced roadmap to improve services for children and young people with Special Educational Needs and Disabilities (SEND) across ...