We will tell you the truth, we will listen and work with you to plan and explain what is possible and why things may need to change or happen.

We will listen carefully and ensure that we build a plan of support around your aspirations, hopes and goals.

We will treat you as the expert, build our professional knowledge of your needs and what is available to help you. 

We will treat you and your family with respect.

We will listen carefully and ask you how you want to receive your support. 

We will take time to find out lots about you, we will celebrate with you when things go well and help you when things are difficult.